Shipping Policy
Shipping Policy
At TopPetVibe, we’re committed to getting your pet essentials to you as quickly and reliably as possible. Please review our shipping policy below.
🕒 Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Orders placed after 2 PM will be processed the next business day.
🚚 Shipping Rates & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (Domestic) | 3–7 business days | Free on orders over $50 / Flat rate [Insert Rate] |
| Express (Domestic) | 1–3 business days | [Insert Rate] |
| International Shipping | 7–21 business days | Calculated at checkout |
Delivery times may vary depending on your location and carrier availability.
🌍 International Orders
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Customs fees, import taxes, or duties may apply depending on your country and are the buyer’s responsibility.
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We are not liable for delays due to customs.
📦 Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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Please allow up to 48 hours for tracking updates to become available.
🐾 Lost or Damaged Packages
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If your package is lost in transit or arrives damaged, please contact us at petvibe2020@gmail.com within 7 days of the expected delivery date.
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We’ll work with the carrier to resolve the issue or offer a replacement.
❗ Address Issues
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Please double-check your shipping address before placing your order. We are not responsible for packages sent to incorrect addresses provided by the customer.
Have more questions?
📧 Contact us anytime at petvibe2020@gmail.com